Terms & Conditions

1. Welcome to CD Sauce

By using CD Sauce, you agree to these Terms & Conditions. If you don't agree, that's fine, but you'll need to stop using the site.

2. What CD Sauce Is For

CD Sauce is a place for music lovers to buy, sell and swap secondhand CDs with each other, anywhere in Australia. The longer story of why it exists is on the About page. The short version is that the albums you want are sitting in someone else's cupboard, and this site introduces you.

3. What CD Sauce Is (and Isn't)

CD Sauce is a marketplace platform. We connect buyers, sellers and swappers. We don't run a record shop.

That means:

• We don't sell the CDs ourselves
• We don't inspect or grade items
• We don't physically handle shipping
• We don't judge your music taste (mostly)

That said, we're not hands-off with your money. When you buy, we hold your payment until the CD is delivered and only release it to the seller a few days later (see “How Payment & Refunds Work” below). We don't vet users or check IDs ourselves. To receive payouts in Australia, sellers must verify their identity with Stripe, our payment provider, because Stripe is legally required to confirm who it's sending money to.

4. Accounts & Age Requirement

• You must be at least 16 years old to use CD Sauce
• You're responsible for keeping your account secure
• Anything done through your account is on you

5. Marketplace Rules (Read This One)

This is a community marketplace. That doesn't mean "anything goes."

The basics:

• No scams
• No counterfeit CDs
• No knowingly faulty or unlistenable discs
• Grade the condition as it is, not as you'd like it to be
• Be respectful. This is a place for music lovers

If you wouldn't buy it, don't list it.

CD Sauce may suspend or remove accounts that:

• Abuse the platform
• Mislead other users
• Attempt fraud
• Repeatedly break the rules

For full community guidelines, see our Marketplace Rules.

6. CD Quality Rating System (Use It Properly)

Every listing must use one of the following ratings:

Pick the grade that matches the disc in your hand. Overselling condition helps no one, and the reviews will say so.

7. Reviews & Ratings

By default, every completed transaction starts as a 5-CD experience (we use CDs instead of stars). That means:

• Item arrived
• It matched the description
• No issues

If you leave 1, 2, or 3 CDs, you must leave a written comment of at least 25 words explaining why.

This keeps reviews useful to the next person.

8. Postage & Delivery

• Sellers are responsible for packing and posting the CD
• Buyers pay the postage cost the seller sets. It's added to your total at checkout
• On a sale, tracking is the seller's choice. We recommend it, but we don't require it
• On a swap, both people add a tracking number on the site before the swap counts as sent, so both discs travel tracked

Why tracking is optional on sales: in Australia, posting one CD as an untracked letter costs a few dollars, and a tracked parcel costs more than double that. We'd rather sellers price postage the way they see fit than force the dearer option on every $8 disc. A tracked parcel is the safer choice for anything valuable, and buyers are welcome to ask the seller before they buy.

Once an item is posted, the rest is in the hands of the postal service, and that part we can't control.

9. Fees

Running CD Sauce costs money. Servers, payment processing and the unglamorous bits that keep the lights on. This place is for music lovers, so we keep the fees as low as we can and still cover that.

We take a small flat fee on each sale: 50¢ from the buyer and 50¢ from the seller. Never a percentage of the price. Sellers set their own CD price and postage on top of that. Swaps have no platform fee right now. If our fees ever change, we'll update this page.

10. How Payment & Refunds Work

Here's the bit that matters. When you buy, we hold your payment until your CD is delivered. The seller only gets paid a few days after delivery, so your money isn't gone the moment you hit buy.

If something genuinely goes wrong, say the CD never arrives or it's nothing like the listing, start by talking to the other person. Most things sort themselves out with a quick message. If they don't, get in touch and we can step in and help arrange a refund.

We'll always try to be fair, but we're a small team. We can't referee every disagreement, promise a refund in every situation, or control what the postal service does once a parcel is on its way. We look at each case on its merits.

11. A Few Caveats

We hold your payment to protect you, but there's plenty we genuinely can't check. We don't independently verify whether a seller truly owns an item or the real condition of a CD before it ships. We rely on people being straight with each other.

So use a bit of common sense, read the listing, and message the seller if you're unsure, especially while we're small and growing.

12. Limitation of Liability

To the maximum extent permitted by law, CD Sauce is not responsible for:

• User behaviour
• Lost or damaged items
• Financial loss
• Disputes between users

13. Governing Law

These Terms are governed by the laws of Australia.